Reservations & Availability
Live room availability with bookings, blocks and cancellations, so double bookings stop happening on the busiest weekends.
Resort Billing
Resort Desk — Reservation, Billing and Guest Management Software
Bookings, room availability, folio billing and guest history in one system, so the front desk stops depending on a register. Built for resorts, hotels and homestays across India.
Based outside India? See how we work with overseas clients
The Problem
Why businesses move to Resort Desk
A resort loses money in small, invisible ways: a double booking on a festival weekend, a restaurant charge that never reached the room folio, a group rate applied inconsistently, and a guest who has stayed six times being treated like a stranger at check-in.
Resort Desk keeps availability, charges and guest history in one place. The front desk sees what is free, everything billable lands on the folio, and settlement at check-out is a single clean bill rather than a reconstruction.
It is a product, so you are not starting from a blank page — but it is not rigid. Where your process differs, we adapt the software to match rather than asking you to change how you work.
What It Does
Resort Desk Features
Everything below is part of the core product. Additional modules and integrations are added where your process needs them.
Check-In & Check-Out
Guest registration, ID capture and room allotment at check-in, with a single settled folio at check-out.
Folio & Room Billing
Room charges plus restaurant, laundry and extras posted to the folio as they happen rather than remembered later.
Rate Plans & Seasons
Season, weekend, group and package rates applied consistently instead of decided at the counter.
Guest History
Past stays, preferences and outstanding visible at check-in, so repeat guests are recognised.
Occupancy & Revenue Reports
Occupancy, average room rate and revenue by period — the numbers that tell you whether the season actually worked.
How We Roll It Out
From First Call to Going Live
01
Walk through your process
We see how you work today and where Resort Desk fits — on-site if you are in Maharashtra, over video anywhere else.
02
Configure and adapt
Masters, formats, rates and reports set up for your business, with any changes your process genuinely needs.
03
Move your existing data
Masters, opening balances and history imported from Excel, Tally or your current software, checked with you before go-live.
04
Train and go live
Your staff trained on the real system with your own data, then supported through the first live cycle rather than left at handover.
Resort Desk — Frequently Asked Questions
Is it suitable for a small property?
Yes. A ten-room homestay uses the same availability, folio and billing core as a larger resort, without paying for modules it will never open.
Can restaurant and other charges be posted to the room?
Yes. Restaurant, laundry, activities and other extras post to the guest folio so check-out settles everything in one bill.
Does it handle seasonal and group rates?
Yes. Season, weekend, group and package rates are configured in advance and applied automatically rather than being worked out at the counter.
Can we see occupancy and revenue reports?
Yes. Occupancy, average room rate and revenue by period are standard reports, which is usually what tells an owner whether a season performed.
Does it produce GST-compliant bills?
Yes. Guest bills are raised GST-ready, with the tax treatment applied according to the room tariff slab.
Can it be customised for how our property runs?
Yes. Rate structures, folio formats, report layouts and check-in fields are adapted to your property rather than the other way round.